One Drop Solution (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal health information. This Privacy Policy outlines how we collect, use, store, and safeguard the information you provide through our Health ATM kiosks, website, and associated services (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy.
- Information We Collect
We may collect the following types of information:
- a) Personal Identifiable Information (PII)
- Full name
- Date of birth / Age
- Gender
- Phone number
- Email address
- Government ID (if provided voluntarily)
- b) Health Information
- Vital signs (e.g., blood pressure, heart rate, temperature)
- Diagnostic test results (e.g., blood glucose, cholesterol, ECG)
- AI-generated health scores and alerts
- Medical history (when entered or integrated)
- Consultation notes (for telemedicine users)
- c) Device & Usage Information
- IP address, browser type, and device ID
- Location data (with your consent)
- Interaction with kiosks, app, or website
- How We Use Your Information
We use your information to:
- Deliver health screening results instantly
- Provide AI-analyzed medical reports
- Enable doctor consultations through telemedicine
- Send alerts, follow-ups, and appointment reminders
- Improve diagnostic accuracy and user experience
- Comply with legal and regulatory obligations
- Data Sharing & Disclosure
We do not sell or rent your personal information.
We may share your data only with:
- Licensed doctors during telemedicine consultations
- Lab or technical partners for diagnostic verification
- Government or public health authorities (if legally required)
- You (via secure link, app, SMS, or email) or your authorized caregivers
- Data Security
We employ strict security measures to protect your data, including:
- End-to-end encryption
- HIPAA-compliant data handling
- ISO 27001-certified data storage
- Access controls and role-based permissions
- Data Retention
Your health records are retained securely for the duration necessary to fulfill the purpose for which they were collected, or as mandated by law. You may request deletion or export of your records by contacting us (see Section 9).
- Your Rights
You have the right to:
- Access your personal and health data
- Request correction of inaccurate information
- Request deletion of your data (where applicable)
- Withdraw consent for data processing (note: some services may be limited as a result)
- Cookies & App Analytics
We may use cookies or similar technologies to improve user experience on our website and mobile apps. These help us analyze usage patterns and enhance system performance. You may disable cookies in your browser or device settings.
- Third-Party Links
Our platforms may include links to third-party websites or services. We are not responsible for the privacy practices of those sites. Please review their privacy policies before sharing any information.
- Contact Us
For questions, requests, or concerns about your data privacy, please contact:
One Drop Solution
📍 Sector-82, Noida, UP-201301
📧 Email: info@onedropsolution.com
📞 Phone: +91 9650066991
- Policy Updates
We may revise this Privacy Policy from time to time. Updates will be posted on our website with the “Effective Date” updated. Continued use of our Services after updates indicates your acceptance of the new policy.
Your health, your data, your control.
At One Drop Solution, we are committed to protecting your privacy—every drop of the way.