Certainly! Below is a professional Terms and Conditions document for One Drop Solution and health care services private limited. This version is suitable for your website or digital platform. Please note that while it’s written in a legally sound tone, you should have a legal professional review it for jurisdiction-specific compliance.
Terms and Conditions
Effective Date: 1st April 2025
Welcome to One Drop Solution. These Terms and Conditions (“Terms”) govern your access to and use of our services, including our website, mobile applications, Health ATM kiosks, telemedicine platforms, and all other associated features and services (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please refrain from using the Services.
- Use of Services
- You must be at least 18 years old or have the supervision of a legal guardian to use our Services.
- You agree to use the Services only for lawful purposes and in accordance with these Terms.
- Unauthorized use, misuse, or tampering with our Health ATM kiosks or systems is strictly prohibited.
- Medical Disclaimer
- The One Drop Health ATM provides health screenings, preliminary assessments, and telemedicine consultations.
- Our Services do not replace full clinical diagnosis or emergency medical treatment.
- Always consult with a qualified healthcare professional for serious conditions or symptoms.
- Telemedicine & Consultation
- Telemedicine consultations are provided by certified doctors based on available data and AI-interpreted reports.
- One Drop Solution does not guarantee diagnosis accuracy and is not liable for medical outcomes based on virtual consultations.
- Health Reports and Data
- Health screening results provided via our kiosks or app are for informational purposes.
- Reports are generated using AI analysis and device data, and should be interpreted by a licensed healthcare provider when necessary.
- Privacy and Data Protection
- All personal health information is stored securely in compliance with HIPAA, ISO 27001, and applicable Indian privacy laws.
- By using the Services, you consent to the collection, processing, and secure storage of your health data.
- Please refer to our [Privacy Policy] for more information on how your data is handled.
- Intellectual Property
- All content, branding, technology, and software used by One Drop Solution are protected by copyright, trademark, and intellectual property laws.
- You may not reproduce, modify, or distribute any part of our Services without written consent.
- Service Availability
- We strive for 24/7 uptime of our kiosks, apps, and platforms, but we do not guarantee uninterrupted service.
- Maintenance, upgrades, or unforeseen outages may impact availability temporarily.
- Payment and Refund Policy
- Services offered through our Health ATMs or app may be subject to fees.
- All payments are processed securely. Refunds may be issued in case of failed transactions or technical errors, subject to verification.
- Franchise & Partner Use
- Partners and franchisees must adhere to the operational guidelines and licensing agreements set forth by One Drop Solution.
- Breach of these terms may result in termination of partnership and legal action.
- Limitation of Liability
- One Drop Solution is not liable for any direct or indirect damages resulting from the use or inability to use the Services.
- Users are solely responsible for how they interpret and act upon the health data provided.
- Modifications to Terms
- We may update these Terms from time to time. Continued use of the Services after changes indicates your acceptance of the revised Terms.
- Governing Law
- These Terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts in Gurugram, Haryana.
- Contact Us
If you have questions or concerns about these Terms, please contact us at:
One Drop Solution and health care services private limited
📍 Sector-82, Noida, UP-201301
📧 Email: info@onedropsolution.com
📞 Phone: +91 9650066991